Benchmarking customer service /

Benchmarking customer service /

Bibliographic Details
Main Author:	Peters, Glenn
Format:	Book
Published:	London: Pitman publishing, c1994.
Subjects:	Bench-marks

Similar Items

Benchmarking : a signpost to excellence in quality and productivity /
by: Karlof, Bengt
Published: (1993)

Benchmarking for competitve advantage /
by: Bendell, Tony
Published: (1993)

Certification marks /
by: Belson, Jeffrey
Published: (2002)

The Consulting Bible : Everything you need to know to create and expand a seven-figure consulting practice /
by: Weiss, Alan
Published: (2011)

Menjadi kaya & bahagia : 89 kisah untuk membuka hati dan mengorbankan semangat kembali /
by: Canfield, Jack
Published: (1995)

Mark Zuckerberg : In His Own Words /

The Great American bond market /
by: Homer, Sidney
Published: (1978)

International classification of the figurative elements of marks : (Vienna classification).
Published: (1997)

Benchmarking : the Zairi benchmarking model.
Published: (1998)

Benchmarking /
by: Codling, Sylvia
Published: (1998)

Benchmarking /
by: Codling, Sylvia
Published: (1998)

Designing a scheme of assessment /
by: WARD, Christine
Published: (1980)

Benchmarking : the main ingredients.
Published: (1998)

Benchmarking : trainer's guide.
Published: (1998)

Benchmarking : the main ingredients.
Published: (1998)

The benchmark /
by: Harun Mahmud Hashim
Published: (2001)

Benchmarking : as applied in the public sector.
Published: (1998)

Benchmarking : as applied in the financial sector.
by: Perbadanan Produktiviti Negara(NPC)
Published: (1998)

Benchmarking : as applied in the public sector.
Published: (1998)

Benchmarking : as applied in the manufacturing sector.
Published: (1998)

Customer service : skills for success /
by: Lucas, Robert W.

Customer Service : SKILLS FOR SUCCESS / /
by: Lucas, Robert W

Customer services : career success through customer satisfaction /
by: Timm, Paul R
Published: (2005)

BENCHMARKING : The Search for Industry Best Practices that Lead to Superior Performance /
by: Camp, Robert C, 1935-

Benchmarking : the search for industry best practices that lead to superior performance /
by: Camp, Robert C.
Published: (1989)

Benchmarking : petunjuk menuju keunggulan /
by: Karlof, Bengt
Published: (1997)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practicle approach /
by: Harris, Elaine K.
Published: (2003)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2007)

Benchmarking the main ingredients.
Published: (1998)

Best practice benchmarking /
by: CODLING, Sylvia
Published: (1992)

Benchmarking trainer's guide..
Published: (1998)

Customer services training /
by: Kamin, Maxine
Published: (2010)

Exceptional customer service /
by: Ford Lisa
Published: (2001)

Customer service secrets /
by: Economy, Peter
Published: (2004)

The customer service workbook /
by: Lake, Neville
Published: (2002)

The customer service planner /
by: Christopher, Martin
Published: (1992)

Incredible customer service /
by: FREEMANTLE, David
Published: (1993)

Customer service training /
by: Kamin, Maxine
Published: (2002)

Cannot write session to /tmp/vufind_sessions/sess_fkf7gts1ecdacgi7s8mo2mhrd1