APA (7th ed.) Citation

Hart, C. W. (1992). The baldridrige: What it is, how it's won, how to use it to improve quality in your company. McGraw-Hill, Inc.

Chicago Style (17th ed.) Citation

Hart, Christopher W.L. The Baldridrige: What It Is, How It's Won, How to Use It to Improve Quality in Your Company. New York: McGraw-Hill, Inc, 1992.

MLA (8th ed.) Citation

Hart, Christopher W.L. The Baldridrige: What It Is, How It's Won, How to Use It to Improve Quality in Your Company. McGraw-Hill, Inc, 1992.