SASHKIN, M. (1993). Putting total quality management to work: What TQM means, how to use it & how to sustain it over the long run. Berett-Koehler Publishers.
Chicago Style (17th ed.) CitationSASHKIN, Marshall. Putting Total Quality Management to Work: What TQM Means, How to Use It & How to Sustain It over the Long Run. San Francisco: Berett-Koehler Publishers, 1993.
MLA (8th ed.) CitationSASHKIN, Marshall. Putting Total Quality Management to Work: What TQM Means, How to Use It & How to Sustain It over the Long Run. Berett-Koehler Publishers, 1993.
Warning: These citations may not always be 100% accurate.