APA (7th ed.) Citation

CROSBY, P. B. (1989). Let's talk quality: 96 questions you always wanted to ask Phil Crosby. McGraw-Hill Publishing Company.

Chicago Style (17th ed.) Citation

CROSBY, Philip B. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. New York: McGraw-Hill Publishing Company, 1989.

MLA (8th ed.) Citation

CROSBY, Philip B. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. McGraw-Hill Publishing Company, 1989.