The customer only rings once : managing telephone contact with your customers /

The customer only rings once : managing telephone contact with your customers /

Bibliographic Details
Main Author:	COCHRANE, Pat
Format:	Book
Published:	London: Pitman publishing, c1995.
Subjects:	Telemarketing

Similar Items

Global Advertising, Attitudes and Audiences /
by: Wilson, Tony
Published: (2011)

Telephone skill builder : for sales and service professionals /
by: Clynes Geoff
Published: (1992)

LESSONS FROM 100,000 COLD CALLS : Selling Techniques That Work - No Matter How Many Calls You Make /
by: Rogers, Stewart L

The future of marketing : practical strategies for marketers in the post-internet age /
by: Molenaar, C. N. A.
Published: (2002)

Mobile Magic : The Saatchi & Saatchi Guide to Mobile Marketing /
by: Eslinger, Tom
Published: (2014)

Customer Once, Client Forever : 12 Tools for Building Lifetime Business Relationships /
by: Buckingham, Richard, 1963-

Once & always /
by: McNaught , Judith
Published: (1996)

Once & always /
by: McNaught, Judith
Published: (1987)

The lord of the rings /
by: Tolkien, J.R.R
Published: (2001)

THE FELLOWSHIP OF THE RING : BEING THE FIRST PART OF THE LORD OF THE RINGS /
by: Tolkien, J. R. R, 1892-1973 (John Ronald Reuel)

The fellowship of the ring : being the first part of The Lord Of The Rings /
by: Tolkien, JRR
Published: (2001)

Once in a Lifetime /
by: KELLY, Cathy

The book of five rings : (Gorin No Sho) /
by: MUSASHI, Miyamoto
Published: (1982)

The book of five rings /
by: MUSASHI, Miyamoto
Published: (1982)

Branded! : how retailers engage consumers with social media and mobility /
by: Brennan, Bernie
Published: (2010)

The Lord of the rings : the return of the king/J.R.R. Tolkien.
by: Tolklen JRR (John Ronald Revl), 1892-1973
Published: (1994)

Once upon a time.

Only time will tell /
by: Archer, Jeffrey
Published: (2011)

GOOD VIBES ONLY.

The Power of the phone : tested techniques to cut costs, save time and boost sales /
by: COCHRANE, Pat
Published: (1994)

The power of the phone : tested techniques to cut cost, save time and boost sales /
by: COCHRANE, Pat
Published: (1993)

The only sustainable edge : why business strategy depends on productive friction and dynamic specialization /
by: Hagel III, John
Published: (2005)

(Great) employees only : how gifted bosses hire and and de-hire their way to success /
by: Dauten, Dale A.
Published: (2006)

Branding only works on cattle : the new way to get known (and drive your competitors crazy) /
by: Baskin, Jonathan Salem
Published: (2008)

The One and only law of winning /
by: Wheeler, Bern
Published: (1990)

ONLY THE KEEPERS SEES : Research, People and theProgress of Society /
by: Liew Suet Fun

Customer tells : delivering world class customer service by reading your customers sign and signals /
by: Seldman, Marty, Dr
Published: (2007)

No failure, only success delayed : ( how to manage failures successfully) /
by: Lum, Michael Y.
Published: (2001)

Customer experience management : a revolutionary approach to connecting with your customers /
by: Schmitt, Bernd H
Published: (2003)

Customer experience management : a revolutionary approach to connecting with your customers /
by: Schmitt, Bernd H.
Published: (2003)

Managing the customer experience : turning customers into advocates /
by: Smith, Shaun
Published: (2002)

Managing the customer experience : turning customers into advocates /
by: Smith, Shaun
Published: (2002)

Customers Inside, Customers Outside : Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications /
by: Lowenstein, Michael W.

The customer is King! /
by: HARRIS, R. Lee
Published: (1991)

Understanding and managing customers /
Published: (2005)

Customer relationship management /
by: Peelen, Ed
Published: (2005)

CUSTOMER MANAGEMENT EXCELLENCE /
by: Faulkner, Mike

Customer services : career success through customer satisfaction /
by: Timm, Paul R
Published: (2005)

The customer service solution : managing emotions, trust and control to win your customer's business /
by: Dasu, Sriram
Published: (2013)

Branding only works on cattle : the new way to get know (and drive your competitors crazy) /
by: Baskin, Jonathan Salem
Published: (2008)