APA (7th ed.) Citation

Hinton, T. (1994). Customer-Focused Quality: What to do on Monday morning. Prentice-Hall,Inc.

Chicago Style (17th ed.) Citation

Hinton, Tom. Customer-Focused Quality: What to Do on Monday Morning. New Jersey: Prentice-Hall,Inc, 1994.

MLA (8th ed.) Citation

Hinton, Tom. Customer-Focused Quality: What to Do on Monday Morning. Prentice-Hall,Inc, 1994.

Warning: These citations may not always be 100% accurate.