APA (7th ed.) Citation

LINTON, I. (1994). Creating a customer focused company: 25 proven customer service strategies. Pitman publishing.

Chicago Style (17th ed.) Citation

LINTON, Ian. Creating a Customer Focused Company: 25 Proven Customer Service Strategies. London: Pitman publishing, 1994.

MLA (8th ed.) Citation

LINTON, Ian. Creating a Customer Focused Company: 25 Proven Customer Service Strategies. Pitman publishing, 1994.

Warning: These citations may not always be 100% accurate.