APA (7th ed.) Citation

Glen, P. (1990). It's not my department!: How to get the service you want, exactly the way you want it ! William Morrow and Company,Inc.

Chicago Style (17th ed.) Citation

Glen, Peter. It's Not My Department!: How to Get the Service You Want, Exactly the Way You Want It ! New York: William Morrow and Company,Inc, 1990.

MLA (8th ed.) Citation

Glen, Peter. It's Not My Department!: How to Get the Service You Want, Exactly the Way You Want It ! William Morrow and Company,Inc, 1990.