Total Customer Service : the ultimate weapon /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
Harper & Row Publishers,
c1989.
|
| Subjects: |
| LEADER | 00537cam a2200193 7i4500 | ||
|---|---|---|---|
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| 005 | 20151104090000.0 | ||
| 005 | ##20151104154400.0 | ||
| 002 | ##000004464 | ||
| 003 | ##MY-KlINT | ||
| 008 | 151104 00010 eng | ||
| 020 | # | # | |a 0060161809 |
| 039 | # | 9 | |y 201511041544 |z VLOAD |
| 090 | 0 | 0 | |a 658.812 DAV |
| 100 | 1 | # | |a DAVIDOW, William H. |
| 245 | 0 | 0 | |a Total Customer Service : |b the ultimate weapon / |c William H. Davidow. |
| 260 | # | # | |a New York: |b Harper & Row Publishers, |c c1989. |
| 300 | # | # | |a xxii, 227p. ;. |
| 650 | # | 0 | |a Customer service |