APA (7th ed.) Citation

Bendell,Tony, Boulter, L., & Kelly, J. (1994). Implementing quality in the public sector. Pitman publishing.

Chicago Style (17th ed.) Citation

Bendell,Tony, Louise Boulter, and John Kelly. Implementing Quality in the Public Sector. London: Pitman publishing, 1994.

MLA (8th ed.) Citation

Bendell,Tony, et al. Implementing Quality in the Public Sector. Pitman publishing, 1994.