Pengurusan Khidmat Pelanggan : petua & teknik.

Pengurusan Khidmat Pelanggan : petua & teknik.

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Bibliographic Details
Main Author: Rahmat Ismail
Format: Book
Published: Kuala Lumpur:: Utusan, 2001.
Subjects:
Customer Survice
Consumer satisfaction
Customer relations
Description
Physical Description:152p..
ISBN:9676111422

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