Service management effectiveness /
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Book |
| Published: |
San Francisco:
Jossey-Bass,
c1990.
|
| Series: | The Jossey-Bass Management Series
|
| Subjects: |
| Item Description: | Include indexes |
|---|---|
| Physical Description: | xxviii,414 p; 25cm. |
| ISBN: | 1555422225 |