APA (7th ed.) Citation

Axelrod, A., & Holtje, J. (1997). 201 Ways to deal with difficult people. McGraw-Hil.

Chicago Style (17th ed.) Citation

Axelrod, Alan, and Jim Holtje. 201 Ways to Deal with Difficult People. New York: McGraw-Hil, 1997.

MLA (8th ed.) Citation

Axelrod, Alan, and Jim Holtje. 201 Ways to Deal with Difficult People. McGraw-Hil, 1997.