Successful management of large clerical operations : a guide to improving service transaction systems /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
McGraw-Hill Book Company,
c1981.
|
| Subjects: |
| Item Description: | Include bibliography and index |
|---|---|
| Physical Description: | xvii,268p: ill; 24cm. |
| ISBN: | 0070608318 |