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|a 0070608318
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| 039 |
# |
9 |
|y 201511041621
|z VLOAD
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| 090 |
0 |
0 |
|a 658.3044
|b STA
|
| 100 |
1 |
# |
|a Stankad, Martin F.
|
| 245 |
0 |
0 |
|a Successful management of large clerical operations :
|b a guide to improving service transaction systems /
|c Martin F. Stankard.
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill Book Company,
|c c1981.
|
| 300 |
# |
# |
|a xvii,268p:
|b ill;
|c 24cm.
|
| 500 |
# |
# |
|a Include bibliography and index
|
| 650 |
# |
0 |
|a Office management
|
| 650 |
# |
0 |
|a Management
|