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##MY-KlINT |
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# |
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|a 0471423289
|
| 039 |
# |
9 |
|y 201511041630
|z VLOAD
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| 090 |
0 |
0 |
|a 352.35721
|b NIV
|
| 100 |
1 |
# |
|a Niven, Paul R
|
| 245 |
0 |
0 |
|a Balanced scorecard step-by-step for government and nonprofit agencies /
|c Paul R. Niven.
|
| 260 |
# |
# |
|a Hoboken New Jersey:
|b John Wiley & Sons, Inc,
|c 2003.
|
| 300 |
# |
# |
|a xiv,305p:
|b ill;
|c 25cm.
|
| 500 |
# |
# |
|a Includes bibliographical reference & index
|
| 650 |
# |
0 |
|a Performance standard
|
| 650 |
# |
0 |
|a Total quality management in government
|
| 650 |
# |
0 |
|a Administrative agencies --
|x Management --
|x Evaluation
|
| 650 |
# |
0 |
|a Benchmarking (Management)
|
| 650 |
# |
0 |
|a Organizational effectiveness --
|x Measurement
|
| 650 |
# |
0 |
|a Nonfrit organization --
|x management --
|x Evaluation
|