Providing qualty in the public sector : A practical approach to improving public servics /

Bibliographic Details
Main Author: Gaster, Lucy...(et al)
Format: Book
Published: philadelphia: Open University Press, 2003.
Series:Public Policy and Management
Subjects:
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100 1 # |a Gaster, Lucy...(et al). 
245 0 0 |a Providing qualty in the public sector :   |b A practical approach to improving public servics /   |c Lucy Gaster and Amanda Squires with John Crawley...(et al.). 
260 # # |a philadelphia:   |b Open University Press,   |c 2003. 
300 # # |a xiv,292p:   |b ill;   |c 24cm. 
490 0 # |a Public Policy and Management 
500 # # |a Includes bibliographical reference & index 
650 # 0 |a Public administration --   |z Great Britain  
650 # 0 |a Municipal services --   |x Management --   |z Great Britain