Providing qualty in the public sector : A practical approach to improving public servics /

Providing qualty in the public sector : A practical approach to improving public servics /

Bibliographic Details
Main Author: Gaster, Lucy...(et al)
Format: Book
Published: philadelphia: Open University Press, 2003.
Series:Public Policy and Management
Subjects:
Public administration -- > Great Britain
Municipal services -- > Management -- > Great Britain

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