APA (7th ed.) Citation

Course Technology, I. (2003). Excellence in services:basic: Student manual. Course technology, Thomson.

Chicago Style (17th ed.) Citation

Course Technology, INC. Excellence in Services:basic: Student Manual. Australia: Course technology, Thomson, 2003.

MLA (8th ed.) Citation

Course Technology, INC. Excellence in Services:basic: Student Manual. Course technology, Thomson, 2003.

Warning: These citations may not always be 100% accurate.