Excellence in services:basic : Student manual.
| Other Authors: | |
|---|---|
| Format: | Book |
| Published: |
Australia:
Course technology, Thomson,
2003.
|
| Series: | Course ILT
|
| Item Description: | Includes index |
|---|---|
| Physical Description: | viii,various pages: ill; 29cm. |
| ISBN: | 0619148853 |