APA (7th ed.) Citation

Oakland, J. S., & Mohamad Salmi Mohd Sohor. (1996). Pengurusan kualiti menyeluruh. DBP.

Chicago Style (17th ed.) Citation

Oakland, John S., and Mohamad Salmi Mohd Sohor. Pengurusan Kualiti Menyeluruh. Kuala Lumpur: DBP, 1996.

MLA (8th ed.) Citation

Oakland, John S., and Mohamad Salmi Mohd Sohor. Pengurusan Kualiti Menyeluruh. DBP, 1996.