APA (7th ed.) Citation

Bell, C. R., & Bell, B. R. (2003). Magnetic services: The secrets for creating passionately devoted customers. Berrett-Koehler Pub.

Chicago Style (17th ed.) Citation

Bell, Chip R., and Bilijack R. Bell. Magnetic Services: The Secrets for Creating Passionately Devoted Customers. San Francisco: Berrett-Koehler Pub, 2003.

MLA (8th ed.) Citation

Bell, Chip R., and Bilijack R. Bell. Magnetic Services: The Secrets for Creating Passionately Devoted Customers. Berrett-Koehler Pub, 2003.