Magnetic services : the secrets for creating passionately devoted customers /

Bibliographic Details
Main Author: Bell, Chip R
Other Authors: Bell, Bilijack R
Format: Book
Published: San Francisco: Berrett-Koehler Pub, 2003.
Subjects:
Description
Item Description:includes bibliographical reference & index
Physical Description:xv,169p; 25cm.
ISBN:1576752364