Secrets of customer relationship management : it's all about how you make them fell /
| Main Author: | |
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| Format: | Book |
| Published: |
New york:
McGraw-Hill,
2001.
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| Subjects: |
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| 090 | 0 | 0 | |a 658.812 |b BAR |
| 100 | 1 | # | |a Barnes, James G |
| 245 | 0 | 0 | |a Secrets of customer relationship management : |b it's all about how you make them fell / |c by James G. Barnes. |
| 260 | # | # | |a New york: |b McGraw-Hill, |c 2001. |
| 300 | # | # | |a xviii,316p; |c 24cm. |
| 650 | # | 0 | |a Customer relations |