|
|
|
|
| LEADER |
00691cam a2200217 7i4500 |
| 001 |
0000049586 |
| 005 |
20151104090000.0 |
| 005 |
##20151104163600.0 |
| 003 |
##MY-KlINT |
| 020 |
# |
# |
|a 0072231734
|
| 039 |
# |
9 |
|y 201511041636
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.812
|b GRE
|
| 100 |
1 |
# |
|a Greenberg, Paul
|
| 245 |
0 |
0 |
|a CRM at the speed of light :
|b essential customer strategies for the 21 st. centry /
|c Paul Greenberg.
|
| 250 |
# |
# |
|a 3rd. Edition.
|
| 260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2004.
|
| 300 |
# |
# |
|a xviii,670p:
|b ill;
|c 25cm.
|
| 500 |
# |
# |
|a Includes index
|
| 650 |
# |
0 |
|a Customer relations --
|x Management
|
| 650 |
# |
0 |
|a Customer relationship --
|x Management
|
| 650 |
# |
0 |
|a CRM(Customer Relationship Management)
|