Customer services : career success through customer satisfaction /
| Main Author: | |
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| Format: | Book |
| Published: |
Upper Saddle River, NJ:
Pearson, Prentice Hall,
2005.
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| Edition: | 3rd. ed.. |
| Subjects: |
| Item Description: | Includes bibliographical reference & index |
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| Physical Description: | viii, 232p: ill; 25cm. |
| ISBN: | 0131779966 |