Chen, C., & Roth, H. (2005). The big book of six sigma training games: Creative ways to teach basic DMAIC principles and quality improvement tools. McGraw-Hill.
Chicago Style (17th ed.) CitationChen, Chris, and Hadley Roth. The Big Book of Six Sigma Training Games: Creative Ways to Teach Basic DMAIC Principles and Quality Improvement Tools. New York: McGraw-Hill, 2005.
MLA (8th ed.) CitationChen, Chris, and Hadley Roth. The Big Book of Six Sigma Training Games: Creative Ways to Teach Basic DMAIC Principles and Quality Improvement Tools. McGraw-Hill, 2005.
Warning: These citations may not always be 100% accurate.