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201511t20042004ilua g 001 0 eng d |
| 020 |
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|a 0793176816
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| 020 |
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|a 9780793176816
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| 039 |
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|a 202007071151
|b Amir
|c 202007020814
|d rozila
|y 201511041638
|z VLOAD
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| 040 |
# |
# |
|a IKWU
|
| 082 |
0 |
0 |
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b GRO
|
| 100 |
1 |
# |
|a Gross, T. Scott
|e author
|
| 245 |
1 |
0 |
|a Way Services Stinks ... and Exactly What to Do About It! /
|c by T. Scott Gross.
|
| 264 |
# |
0 |
|c ♭2004
|
| 264 |
# |
0 |
|a Chicago, IL
|b Dearbon Trade Publishing A Kaplan Professional Company
|c [2004]
|
| 300 |
# |
# |
|a ix, 229 pages:
|b illustrations;
|c 23cm.
|
| 336 |
# |
# |
|a text
|2 rdacontent
|
| 337 |
# |
# |
|a unmediated
|2 rdamedia
|
| 338 |
# |
# |
|a volume
|2 rdacarrier
|
| 500 |
# |
# |
|a Includes index
|
| 583 |
# |
# |
|a LULUS
|
| 650 |
# |
0 |
|a Customer services
|