Positively outrageous service : how to delight and astround your customers and win them life /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Chicago:
Dearborn Trade Pub,
2004.
|
| Edition: | 2nd. ed.. |
| Subjects: |
| LEADER | 00569cam a2200193 7i4500 | ||
|---|---|---|---|
| 001 | 0000049803 | ||
| 005 | 20151104090000.0 | ||
| 005 | ##20151104163800.0 | ||
| 003 | ##MY-KlINT | ||
| 020 | # | # | |a 0793188237 |
| 039 | # | 9 | |y 201511041638 |z VLOAD |
| 090 | 0 | 0 | |a 658.812 |b GRO |
| 100 | 1 | # | |a Gross, T Scoot |
| 245 | 0 | 0 | |a Positively outrageous service : |b how to delight and astround your customers and win them life / |c T. Scoot Gross. |
| 250 | # | # | |a 2nd. ed.. |
| 260 | # | # | |a Chicago: |b Dearborn Trade Pub, |c 2004. |
| 300 | # | # | |a xii,211p; |c 23cm. |
| 500 | # | # | |a Includes index |
| 650 | # | 0 | |a Customer services |