Positively outrageous service : how to delight and astround your customers and win them life /

Bibliographic Details
Main Author: Gross, T Scoot
Format: Book
Published: Chicago: Dearborn Trade Pub, 2004.
Edition:2nd. ed..
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.812GRO
Accession Item Category Format Status Notes
2000013892 Main Non-Fiction BOOK AVAILABLE