APA (7th ed.) Citation

Zemke, R. (2003). Delivering knock your socks off service (3rd. ed.). AMACOM.

Chicago Style (17th ed.) Citation

Zemke, Ron. Delivering Knock Your Socks off Service. 3rd. ed. New York: AMACOM, 2003.

MLA (8th ed.) Citation

Zemke, Ron. Delivering Knock Your Socks off Service. 3rd. ed. AMACOM, 2003.

Warning: These citations may not always be 100% accurate.