Delivering knock your socks off service /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
AMACOM,
2003.
|
| Edition: | 3rd. ed.. |
| Subjects: |
| LEADER | 00569cam a2200205 7i4500 | ||
|---|---|---|---|
| 001 | 0000049807 | ||
| 005 | 20170925090000.0 | ||
| 005 | ##20170925160700.0 | ||
| 003 | ##MY-KlINT | ||
| 020 | # | # | |a 081440765X |
| 039 | # | 9 | |a 201709251607 |b AUTHORITY |y 201511041638 |z VLOAD |
| 090 | 0 | 0 | |a 658.812 |b ZEM |
| 100 | 1 | # | |a Zemke, Ron |
| 245 | 0 | 0 | |a Delivering knock your socks off service / |c by Ron Zemke. |
| 250 | # | # | |a 3rd. ed.. |
| 260 | # | # | |a New York: |b AMACOM, |c 2003. |
| 300 | # | # | |a viii.184p: |b ill; |c 23cm. |
| 500 | # | # | |a Includes index |
| 600 | 0 | 0 | |a Anderson, Kristin 1962 |
| 650 | # | 0 | |a Customer services |