APA (7th ed.) Citation

Oakland, J. S. (2001). Total organizational execellence: Achieving world-class performance. Butterwoth-Heinemann.

Chicago Style (17th ed.) Citation

Oakland, John S. Total Organizational Execellence: Achieving World-class Performance. Oxford: Butterwoth-Heinemann, 2001.

MLA (8th ed.) Citation

Oakland, John S. Total Organizational Execellence: Achieving World-class Performance. Butterwoth-Heinemann, 2001.

Warning: These citations may not always be 100% accurate.