Meeting customer needs /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Oxford:
Butterworth-Heinmann,
2003.
|
| Edition: | 3rd. ed.. |
| Subjects: |
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| 039 | # | 9 | |y 201511041639 |z VLOAD |
| 090 | 0 | 0 | |a 658.81222 |b SMI |
| 100 | 1 | # | |a SMITH, Ian |
| 245 | 0 | 0 | |a Meeting customer needs / |c Ian Smith. |
| 250 | # | # | |a 3rd. ed.. |
| 260 | # | # | |a Oxford: |b Butterworth-Heinmann, |c 2003. |
| 300 | # | # | |a xiii,218p: |b ill; |c 25cm. |
| 500 | # | # | |a Includes index |
| 650 | # | 0 | |a Customer relations |
| 650 | # | 0 | |a Marketing -- |x Management |