Doane, D. S. (2003). 50 activities for achieving execellentcustomer service. Gower.
Chicago Style (17th ed.) CitationDoane, Darryl S. 50 Activities for Achieving Execellentcustomer Service. Amherst, MA: Gower, 2003.
MLA (8th ed.) CitationDoane, Darryl S. 50 Activities for Achieving Execellentcustomer Service. Gower, 2003.
Warning: These citations may not always be 100% accurate.