Riesterer, T., & Emo, D. (2006). Customer message management: Increasing marketing's impact on selling. Thomson.
Chicago Style (17th ed.) CitationRiesterer, Tim, and Diane Emo. Customer Message Management: Increasing Marketing's Impact on Selling. Australia: Thomson, 2006.
MLA (8th ed.) CitationRiesterer, Tim, and Diane Emo. Customer Message Management: Increasing Marketing's Impact on Selling. Thomson, 2006.
Warning: These citations may not always be 100% accurate.