Call centre success : essential skills for CSRs /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Australia:
Thomson,
2000.
|
| Series: | Crisp Fifty-Minute Series
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| Subjects: |
| Item Description: | Includes bibliographical reference |
|---|---|
| Physical Description: | vi,120p: ill; 26cm. |
| ISBN: | 1423917472 (RM 159.80) |