The user is always right : a practical guide to creating and using persons for the web /

The user is always right : a practical guide to creating and using persons for the web /

Bibliographic Details
Main Author: Mulder, Steve
Other Authors: Yaar, Ziv
Format: Book
Published: Berkeley, california: New Riders, 2007.
Subjects:
Internet marketing -- > Planning
Internet users
Electronic commerce -- > Customer services
Web sites -- > Design

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