Quality and performance excellence : management, organization and strategy /
| Main Author: | |
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| Format: | Book |
| Published: |
Australia:
Thomson,
2003.
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| Edition: | 5th. ed.. |
| Subjects: |
| Item Description: | Includes biblliographical reference and index |
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| Physical Description: | x,500p: illl; 24cm. |
| ISBN: | 10:0324381328 13:9780324381320 (RM311.80) |