APA (7th ed.) Citation

Barnes, J. G. (2006). Build your customer strategy: A guide to creating profitable customer relationship. John Wiley.

Chicago Style (17th ed.) Citation

Barnes, James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationship. Hoboken, NJ: John Wiley, 2006.

MLA (8th ed.) Citation

Barnes, James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationship. John Wiley, 2006.