Build your customer strategy : a guide to creating profitable customer relationship /

Bibliographic Details
Main Author: Barnes, James G
Format: Book
Published: Hoboken, NJ: John Wiley, 2006.
Subjects:
Description
Item Description:Includes index
Physical Description:xviii,202p: ill; 24cm.
ISBN:139780471776604(RM 111.80)
10 0471776602