APA (7th ed.) Citation

Dillman, D. A., Christian, L. M., & Smith, J. D. (2009). Internet, mail and mixed-mode surveys: The tailored design method (3rd.ed.). John Wiley & Sons.

Chicago Style (17th ed.) Citation

Dillman, Don A., Leah Melani Christian, and Jolene D. Smith. Internet, Mail and Mixed-mode Surveys: The Tailored Design Method. 3rd.ed. Hoboken, NJ: John Wiley & Sons, 2009.

MLA (8th ed.) Citation

Dillman, Don A., et al. Internet, Mail and Mixed-mode Surveys: The Tailored Design Method. 3rd.ed. John Wiley & Sons, 2009.