APA (7th ed.) Citation

Locher, D. (2011). Lean office and service simplified: The definitive how to guide. CRC Press/Taylor and Francis Group.

Chicago Style (17th ed.) Citation

Locher, Drew. Lean Office and Service Simplified: The Definitive How to Guide. Boca Rotan: CRC Press/Taylor and Francis Group, 2011.

MLA (8th ed.) Citation

Locher, Drew. Lean Office and Service Simplified: The Definitive How to Guide. CRC Press/Taylor and Francis Group, 2011.