Hayashi, S. K. (2011). Conversations for change: 12 ways to say it right when it matters most. McGraw-Hill Professional.
Chicago Style (17th ed.) CitationHayashi, Shawan Kent. Conversations for Change: 12 Ways to Say It Right When It Matters Most. Maidenhead: McGraw-Hill Professional, 2011.
MLA (8th ed.) CitationHayashi, Shawan Kent. Conversations for Change: 12 Ways to Say It Right When It Matters Most. McGraw-Hill Professional, 2011.
Warning: These citations may not always be 100% accurate.