Conversations for change : 12 ways to say it right when it matters most /

Bibliographic Details
Main Author: Hayashi, Shawan Kent
Format: Book
Published: Maidenhead: McGraw-Hill Professional, 2011.
Subjects:
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100 1 # |a Hayashi, Shawan Kent 
245 0 0 |a Conversations for change :   |b 12 ways to say it right when it matters most /   |c Shawan Kent Hayashi. 
260 # # |a Maidenhead:   |b McGraw-Hill Professional,   |c 2011. 
300 # # |a xi,235p;   |c 23cm. 
500 # # |a Includes index 
650 # 0 |a Interpersonal communication  
650 # 0 |a Performance  
650 # 0 |a Communication in personnel management  
650 # 0 |a Communication in management