Employees first, customers second : turning conventional management upside down /

Bibliographic Details
Main Author: Nayar, Vineet
Format: Book
Published: Boston, Massachusettes: Harvard Business Press, 2010.
Subjects:
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100 1 # |a Nayar, Vineet 
245 0 0 |a Employees first, customers second :   |b turning conventional management upside down /   |c Vineet Nayar. 
260 # # |a Boston, Massachusettes:   |b Harvard Business Press,   |c 2010. 
300 # # |a viii,198p;   |c 22cm. 
500 # # |a Includes index 
650 # 0 |a Organizational change  
650 # 0 |a HCL Technologies --   |x Management --   |x Case studies  
650 # 0 |a Corporate culture  
650 # 0 |a Customer relation  
650 # 0 |a Managemnet --   |x Employee participant