Employees first, customers second : turning conventional management upside down /

Employees first, customers second : turning conventional management upside down /

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Bibliographic Details
Main Author: Nayar, Vineet
Format: Book
Published: Boston, Massachusettes: Harvard Business Press, 2010.
Subjects:
Organizational change
HCL Technologies -- > Management -- > Case studies
Corporate culture
Customer relation
Managemnet -- > Employee participant

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