Customer experience : future trends and insights /
| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Published: |
Basingtoke:
Palgrave Macmilan,
2010.
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| Subjects: |
| Item Description: | Includes index |
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| Physical Description: | xvii,199p: ill; 24cm. |
| ISBN: | 9780230247819 |