Customer experience : future trends and insights /

Bibliographic Details
Main Author: Shaw, Colin
Other Authors: Dibeehi, Qaalfa, Walden, Steven
Format: Book
Published: Basingtoke: Palgrave Macmilan, 2010.
Subjects:
Description
Item Description:Includes index
Physical Description:xvii,199p: ill; 24cm.
ISBN:9780230247819