The nordstrom way to customer service excellence : the handbook for become the nordstrom of your industry /
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| Other Authors: | |
| Format: | Book |
| Published: |
Hoboken:
Wiley,
2012.
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| Edition: | 2nd. ed.. |
| Subjects: |
| Item Description: | Includes index |
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| Physical Description: | v,224p; 24cm. |
| ISBN: | 9781118076675 |