APA (7th ed.) Citation

Conant, D., & Norgaard, M. (2011). Touch points: Creating powerful leadership connections in the smallest of moments. Jossey-Bass.

Chicago Style (17th ed.) Citation

Conant, Douglas, and Mette Norgaard. Touch Points: Creating Powerful Leadership Connections in the Smallest of Moments. San Francisco, CA: Jossey-Bass, 2011.

MLA (8th ed.) Citation

Conant, Douglas, and Mette Norgaard. Touch Points: Creating Powerful Leadership Connections in the Smallest of Moments. Jossey-Bass, 2011.